1. Introduction
Welcome to ReviewGenie ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Google review management platform.
2. Information We Collect
2.1 Information You Provide
- Business information (name, address, category)
- Account information (email, password)
- Payment information (for Premium plans)
- Google Business Profile credentials (with your consent)
- Review content and ratings
2.2 Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our services
- Generating AI-powered reviews based on your business information
- Managing and responding to Google reviews (Premium feature)
- Processing payments and managing subscriptions
- Improving our services and developing new features
- Sending important notifications and updates
- Providing customer support
- Complying with legal obligations
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication and authorization
- Regular security audits and updates
- Access controls and monitoring
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Request deletion of your account and data
- Opt-out of marketing communications
- Revoke Google Business Profile access at any time
- Export your data in a portable format
To exercise these rights, please contact us at support@thinkinfoservices.com
8. Third-Party Services
Our platform integrates with Google Business Profile API. When you connect your Google account, you authorize us to access and manage your business information and reviews according to Google's API Services User Data Policy. We only access data necessary to provide our services.
9. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law or for legitimate business purposes.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us using the details below.
Contact
- support@thinkinfoservices.com
- +91 7817878776
- 432, Ambey valley arcade, Uttran, Surat, Gujarat, India-394105